Privacy Policy for Plumber Today

Last Updated: March 23, 2025

Welcome to Plumber Today! This Privacy Policy explains how we collect, use, and disclose your information when you use our website, plumber-today.net (the “Service”), and outlines your privacy rights. By using our Service, you agree to the collection and use of information as described in this policy.

Plumber Today (“us”, “we”, or “our”) operates plumber-today.net, a free service connecting homeowners with local plumbing contractors. We are not a licensed contractor; we provide a matching service only and do not perform plumbing work ourselves. The Service is operated by Gump Global LLC.

Interpretation and Definitions

  • You: The individual or entity using the Service.
  • Company: Gump Global LLC, referred to as “Plumber Today”, “We”, “Us”, or “Our”.
  • Service: The plumber-today.net website.
  • Personal Data: Information that identifies you, such as name, email, or phone number.
  • Usage Data: Automatically collected data, like IP address or browsing activity.
  • Cookies: Small files placed on your device to track usage.

What We Do

Plumber Today is a free matching service that connects you with local plumbing contractors. We do not perform plumbing work. All contractors are independent, and we do not guarantee their work. It’s your responsibility to verify that any contractor you hire is licensed and insured.

Types of Data Collected

We may collect:

  • Personal Data:
    • Name, email address, phone number, and address when you submit a request for plumbing services.
    • Phone call recordings if you contact us or our partners.
  • Usage Data:
    • IP address, browser type, pages visited, and time spent on our site, collected automatically via cookies or similar technologies.

How We Use Your Data

We use your information to:

  • Connect you with local plumbing contractors.
  • Improve our Service and monitor usage.
  • Contact you via email, phone, SMS, or other methods about your request or related offers (unless you opt out).
  • Respond to your inquiries.

How We Share Your Data

We may share your information with:

  • Service Providers: Third parties who help us run the site (e.g., analytics, hosting).
  • Plumbing Contractors: Independent contractors in our network to fulfill your service request.
  • Legal Requirements: If required by law or to protect our rights. We do not sell your personal information.

Cookies and Tracking

We use cookies to enhance your experience and analyze traffic. Types include:

  • Essential Cookies: Enable core functionality.
  • Performance Cookies: Track site usage (e.g., via Google Analytics). You can refuse cookies via your browser settings, but this may limit functionality.

Marketing Disclosure

Plumber Today is a marketplace. We earn compensation when a qualified lead is referred to a contractor, but we receive no further payment if you hire them. All repair, service, or installation costs are paid directly to the contractor you choose. We do not endorse specific contractors or guarantee their work.

Phone Calls and Messages

Calls through our Service or partners may be recorded, and caller ID may be shared with our network. By using our Service, you consent to receive emails, texts, or calls related to your request. To opt out, email us at [email protected].

Your Rights (California Residents – CCPA)

If you’re a California resident, you have the right to:

  • Know what personal data we collect and how it’s used.
  • Request access to or deletion of your data.
  • Opt out of data “sales” (we don’t sell data, but our partners’ ad tech might qualify under CCPA).
  • Not be discriminated against for exercising these rights. To exercise these rights, contact us at [email protected].

Data Security

We take reasonable steps to protect your data, but no online system is 100% secure. We strive to safeguard your information but cannot guarantee absolute security.

Retention

We keep your personal data only as long as needed for the purposes in this policy or to meet legal obligations. Usage data is retained for analysis, typically for a shorter period.

Third-Party Links

Our site may link to external sites (e.g., contractor websites). We’re not responsible for their privacy practices.

Children’s Privacy

Our Service is not for anyone under 13. We do not knowingly collect data from children. Contact us if you believe we have such data.

Changes to This Policy

We may update this policy periodically. Check back here for the latest version, effective upon posting.

Contact Us

Questions? Reach out: